ŠEBJAN, Urban; TOMINC, Polona; ŠIREC, Karin. Multiple Conceptual Modelling of Perceived Quality of In-flight Airline Services. Promet - Traffic&Transportation, [S. l.], v. 29, n. 3, p. 311–319, 2017. DOI: 10.7307/ptt.v29i3.2195. Disponível em: https://traffic2.fpz.hr/index.php/PROMTT/article/view/2668. Acesso em: 26 aug. 2025.