Tehnološko-informatička nadgradnja usluga u željezničkom putničkom prometu

TECHNOLOGICAL-INFORMATION SUPERSTRUCTURE OF SERVICES
IN RAIL PASSENGER TRAFFIC

Accommodation of transport companies i.e. business organizations to the requirements of demand, is of a more complex nature than in other business aspects. This complex nature refers to the process of provision of transport services.

Adequate and timely activities synchronized with a specific strategy can help reaching a high degree of accommodation to the requirements of demand and other changes on the market of transport services.

These activities are adequate if they are more future-oriented, and timely if they are taken i.e. started while the issue has not grown out of proportions or already created “the bottleneck”. To be future-oriented and turn one’s thoughts onto the path ahead today involves good information support.

In conformance with the above, also in the segment of passenger transport, the future is granted only to a railway well supported i.e. computerized/digitalized.